IT consulting · retainer
Technology. People. Progress.
Engineering the systems modern businesses depend on.
Diefon advises businesses on technology decisions and delivers them: cloud platforms, software and service management that work in daily operations.
- ITSM & Service ManagementPeople. Processes. Services.
- ApplicationsDigital solutions
- PlatformScalable foundation
- InfrastructureSecure operations
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01What we build
Businesses run on four layers. Most providers cover one.
Infrastructure, platform, applications and the service management that keeps them running. We work across all four, because a platform nobody can operate and a process nobody can automate are the same problem seen from two sides.
IT consulting · Azure · Kubernetes · TypeScript
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ITSM systems, CMDB, service catalogue and the processes that keep incidents, changes and requests flowing.
ITSM & Service Management -
Web applications, APIs, integrations and internal tools built around the business process, not around the tool.
Software Development -
Kubernetes, delivery pipelines, identity, observability and self-service environments. The paved road that makes every application after the first one cheaper.
Cloud Engineering -
Azure landing zones, networking, policy and cost control, all defined as code. The foundation that everything else assumes is solid.
Cloud Engineering
02Capabilities
Four practices. One engineering standard.
From the technology decision to daily operations: consulting, engineering and operational experience under one standard, so that systems work in daily use.
01 Technology Consulting
We make technology decisions you can build on.
02 Cloud Engineering
We design cloud platforms teams can operate.
03 Software Development
We build software around real business processes.
04 ITSM & Service Management
We connect ITSM systems, services and operations into one coherent whole.
03How we work
Assess, design, build, operate.
In that order, with the people who own the result. Every step ends with something the next one can build on.
- 01
Assess
The system as it is: architecture, operations, cost, risk. Written down, with evidence, in two to four weeks.
- 02
Design
Target architecture, decisions with their trade-offs, a sequenced roadmap the owning team can build.
- 03
Build
Architecture, software and service processes in verifiable steps: versioned changes, tests and documented handovers.
- 04
Operate
Runbooks, observability, handover. We stay until the team runs it without us, and say so when that point is reached.
04What we stand for
- We make technology decisions you can build on.
- We design cloud platforms teams can operate.
- We automate repetitive operational work.
- We build software around real business processes.
- We connect ITSM systems, services and operations into one coherent whole.
05Work
Engagements we can talk about.
We publish case studies only with written consent of the customer. Until then, this is the shape of the work, without names or numbers.
How we work with references
Service management
Service-management engagement through a delivery partner
Web · brand · 2022–2025
Websites and identities for around twenty regional businesses
06Insights
Notes from the work.
Short, practical pieces on how we build and run systems. Things we would tell a customer in the first meeting.
Let's build tomorrow
Let's talk about your systems.
Tell us about the system you need to build, fix or operate. We reply within two working days with a first assessment and a suggested next step.
